Privacy Policy

1. Information We Collect

Account Data: Name, email address, login credentials, subscription history.

Technical Data: IP address, browser type, device identifiers, log files, cookies, usage analytics.

Exchange Data: Read‑only API keys, position details, balance snapshots provided by the user.

2. How We Use Information

  • Provide, maintain, and improve the Services.
  • Deliver alerts, analytics, and customer support.
  • Process payments and detect fraud.
  • Comply with legal obligations and enforce our Terms.

3. Legal Bases for Processing (GDPR, if applicable)

Consent; contract performance; legitimate interests (e.g., improving Services); compliance with legal obligations.

4. Sharing & Disclosure

We share data with: (i) authorised service providers (cloud hosting, payment processors); (ii) affiliates; (iii) governmental authorities where required by law; (iv) in connection with a merger, acquisition, or sale of assets.

5. International Transfers

Data may be processed in jurisdictions other than your own. We rely on legally approved transfer mechanisms such as Standard Contractual Clauses.

6. Security

We employ industry‑standard administrative, technical, and physical safeguards, including encryption of sensitive data in transit and at rest, role‑based access controls, and regular penetration testing.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined herein or as required by law and regulatory record‑keeping obligations.

8. Your Rights

Subject to local law, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. Contact privacy@bitpulse.io.

9. Cookies & Tracking Technologies

We use cookies and similar technologies for authentication, analytics, and preference storage. You may disable cookies in your browser; certain features may become unavailable.

10. Policy Updates

We will post any changes on this page with a revised “Last Updated” date and, where material, provide advance notice via email or the Services.

11. Contact

Questions regarding this Privacy Policy may be sent to privacy@bitpulse.io.

Last Updated: September 18, 2025